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Fuse Contact Centre – Supporting Australian and New Zealand Farmers with Advanced Technologies.

MF-AGCO-Fuse-Technologies

Australian and New Zealand farmers and contractors are often at the forefront of guidance technologies and efficient farming techniques.

Supporting today’s precision farmers, AGCO’s Fuse Technologies are a connected strategy that integrates the entire crop cycle with leading edge, advanced technologies. Fuse enables farmers and contractors to run a smarter, more profitable enterprise.

Assisting Fuse customers with the setup, calibration and operation of precision agriculture and machine communication technology products, the global Fuse contact centre is now available in Australian and New Zealand – 19 hour per day, seven days a week (see below for local contact details).

The contact centre gives customers the opportunity to speak directly with an AGCO trained technology support specialist.

“The Fuse contact centre compliments the support our dealer network currently offers by providing additional assistance for our customer’s, keeping their farming operations and Fuse technologies running smoothly and efficiently”, says Jeremy Duniam, Product Manager ATS – Australia and New Zealand.

Connecting your farm enterprise like never before, AGCO products feature the latest advanced technology and engineering to get the job done more efficiently and more productively.

 

AGCO Products Supported by the Fuse Contact Centre:

• AgCommand®, AgCommand API, Fendt® VarioDoc

• Auto-Guide™ 3000, Fendt VarioGuide

• AgControl™

• FieldStar® II

• System 110, 150, 350, AES 25

 

Australian FUSE Contact Centre Details

Phone: 1800 210 385 (Toll Free)

Hours: 5:00 p.m. – 12:00 p.m. Australia Eastern Daylight Time (AEDT), seven days a week.

 

New Zealand Fuse Contact Centre Details

Phone: 0800 442 677 (Toll Free)

Hours: 7:00 p.m. – 2:00 p.m. New Zealand Daylight Time (NZDT), seven days a week.

 

To learn more about AGCO’s on and off board technologies and the Fuse Technologies strategy, visit http://www.agcotechnologies.com/.

AGWN Kicks Off in Australia

As part of a worldwide AGCO initiative, AGWN (AGCO Global Women’s Network) was officially launched in Australia last month.

 

AGWN is a women’s network established for the staff of AGCO, designed to support the women within the organisation, in achieving their professional goals through development and career advancement.

 

Up to 20 staff members from the Sunshine office were introduced to the initiative by Warwick McCormick (Vice President & Managing Director, ANZ & FE), Luke Harrop (HR Manager, ANZ & Far East) and Linn Warzelhan (Director HR, APAC) in a two hour information seminar, which highlighted the program and provided updates on worldwide AGWN programs. A thorough interactive exercise was also run by Linn, who is also part of the AGWN Steering Committee, in regards to the women working at AGCO, providing staff with the opportunity to suggest activities that may support women in their career growth at the company.

Further to this event, a number of AGCO staff attended the first “Outstanding Women’s Series Breakfast” in March, presented by the Australian Institute of Management. More of these breakfasts will be attended to by AGCO staff throughout 2012, providing insight into some of the most successful career women in the country.

A local committee will now be established to drive the initiatives that were discussed at the launch.

“This is a great opportunity for AGCO staff to give their suggestions on how to improve the professional roles of women within the company,” says Luke. “By having a large number of both women and men attendees at the launch, across all departments of the company, it provided a positive environment for staff to make their suggestions.”

New MF 5400 Series Makes Its New Zealand Debut

This year’s National Field Days was the back-drop to the first public unveiling of the NEW Massey Ferguson 5400 Series tractors for New Zealand. Customers from all over the country had the chance to get up close with one of the latest additions to the Massey Ferguson line up. On display was the 82hp MF5420 which attracted much excitement with its sleek new styling and rugged and responsive features.

New MF 5400 Series

“We were very excited to have one of the new MF5400 Series tractors on show at our site this year, says Peter Scott, NZ Manager for AGCO. “We put the word out in the press leading up to the field days that we would be exhibiting the new range and it was great to see so many people arrive to the site with the expectation to learn more about the new workhorse tractors. We had a great response from customers who showed a keen interest in the new model and we believe this new range of tractors is ideally suited the requirements of New Zealand farmers,” adds Peter.

New Zealand’s National Field Days are held every year in June in the North Island and is one of the largest field days in the southern hemisphere. Held over four days on a 40 hectare event space, this year’s attendance figures were in excess of 117,000 visitors.

“The National Field Days is the flagship event for New Zealand, so it was the perfect opportunity to be able to give so many customers the chance to be able to peruse one of the new models,” says Peter.

Have you seen the new MF5420 at a show in your area or at your dealer? What do you think?

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