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Posts Tagged ‘Auto-Guide 3000’

Fuse Contact Centre – Supporting Australian and New Zealand Farmers with Advanced Technologies.

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Australian and New Zealand farmers and contractors are often at the forefront of guidance technologies and efficient farming techniques.

Supporting today’s precision farmers, AGCO’s Fuse Technologies are a connected strategy that integrates the entire crop cycle with leading edge, advanced technologies. Fuse enables farmers and contractors to run a smarter, more profitable enterprise.

Assisting Fuse customers with the setup, calibration and operation of precision agriculture and machine communication technology products, the global Fuse contact centre is now available in Australian and New Zealand – 19 hour per day, seven days a week (see below for local contact details).

The contact centre gives customers the opportunity to speak directly with an AGCO trained technology support specialist.

“The Fuse contact centre compliments the support our dealer network currently offers by providing additional assistance for our customer’s, keeping their farming operations and Fuse technologies running smoothly and efficiently”, says Jeremy Duniam, Product Manager ATS – Australia and New Zealand.

Connecting your farm enterprise like never before, AGCO products feature the latest advanced technology and engineering to get the job done more efficiently and more productively.

 

AGCO Products Supported by the Fuse Contact Centre:

• AgCommand®, AgCommand API, Fendt® VarioDoc

• Auto-Guide™ 3000, Fendt VarioGuide

• AgControl™

• FieldStar® II

• System 110, 150, 350, AES 25

 

Australian FUSE Contact Centre Details

Phone: 1800 210 385 (Toll Free)

Hours: 5:00 p.m. – 12:00 p.m. Australia Eastern Daylight Time (AEDT), seven days a week.

 

New Zealand Fuse Contact Centre Details

Phone: 0800 442 677 (Toll Free)

Hours: 7:00 p.m. – 2:00 p.m. New Zealand Daylight Time (NZDT), seven days a week.

 

To learn more about AGCO’s on and off board technologies and the Fuse Technologies strategy, visit http://www.agcotechnologies.com/.

Fuse Technologies Launches Global Fuse Contact Center

Customer support from the Fuse Contact Center, a resource that will assist customers with setup, calibration, and operational support on AGCO precision agriculture and machine communication technology products

The Contact Center is a key part of the Fuse Technologies strategy to provide growers with the expertise and answers to run their operation more efficiently.

Recently, AGCO was proud to announce the launch of the new Global Fuse Contact Center, a new customer support resource that will assist customers with setup, calibration, and operational support on AGCO precision agriculture and machine communication technology products. The Contact Center is a key part of the FuseTM Technologies strategy to provide growers with the expertise and answers to run their operation more efficiently.

Officially launched on December 16 in North America, with other regional launches planned for the first quarter of 2014, the Fuse Contact Center will be open seven days a week from 1:00 a.m. to 8:00 p.m. EST and supports the following AGCO Fuse Technologies products:

  • AgCommand®, AgCommand API, Fendt® VarioDoc
  • Auto-GuideTM 3000, Fendt VarioGuide
  • AgControlTM
  • FieldStar® II
  • System 110, 150, 350, AES 25

In North America, the Fuse Contact Center can be reached by calling AGCO Answers, (877) 525-4384, and selecting the Fuse Contact Center when prompted. The Contact Center gives customers the opportunity to speak with an AGCO trained support specialist for assistance using these AGCO Fuse Technologies. Email and live chat support are under development, and will be offered at a later date.

“Best-in-class training and support is a key pillar of Fuse Technologies, AGCO’s global precision farming and connectivity strategy,” said Rob Lindgren, Director of Global ATS Service and Training. “The Fuse Contact Center will supplement the support our dealers currently offer, providing additional operational assistance when needed with these specific technology products to help keep our customers’ operations running smoothly and efficiently.”

Click here to download a quick reference card about the Fuse Contact Center. More information will be available as additional regions are added.

To learn more about AGCO’s on and off board technologies and the Fuse Technologies strategy, visit http://www.agcotechnologies.com/.

©2013 AGCO Corporation.  Fuse and AgControl are trademarks. Fendt, AgCommand and FieldStar are registered trademarks of AGCO Corporation. Auto-Guide is a trademark of Caterpillar Inc. and used under license by AGCO Corporation.

Auto-Guide 3000

The newest assisted-steering technology from AGCO, Auto-Guide 3000, offers integration across a range of agricultural equipment brands.  Auto-Guide 3000 is part of AGCO’s larger Fuse™ initiative that encompasses all aspects of AGCO’s technology offerings. It will enable farmers to optimize their farms through current and future AGCO products and services.  To learn more about Fuse, click here.

The new system is also compatible with all GLONASS satellites, in addition to WAAS, OmniSTAR XP, G2 and HP subscription, and RTK GNSS signals. In fact, its high quality and reliability were driven by extensive testing at nine different AGCO manufacturing sites around the globe.

“Auto-Guide 3000 has been the most extensively tested guidance product that has come from AGCO to date,” says Matt Rushing, vice president, product management, AGCO Advanced Technology Solutions (ATS) and Electronics Functional Group (EFG). “It’s a solution that both customers and dealers can place a high level of confidence in.”

Ease of use is key, notes Rushing. “AGCO has taken steps to design its next generation of guidance solutions to be simple to operate.” With Auto-Guide 3000, he adds, “it’s also fully scalable from sub-meter to centimeter accuracy.”

It’s getting to the point that assisted steering is a standard requirement for most large farmers in North America. Steering and guidance are the most basic precision-ag functions and are the foundation for almost every operation in the growing cycle.

One of the greatest benefits of the Auto-Guide 3000 is that it can be integrated right into the same C1000 tractor monitor that the operator uses to control his tractor, White planter or Hesston® by Massey Ferguson baler. The system also features straight-line, pivot and contour modes, and works with the C2100 monitor in Massey Ferguson combines.

This eliminates the need for an extra monitor in the cab and helps the operator focus on the field, since all the information he or she needs is in one location. However, notes Rushing, for more advanced characteristics and functionality, an optional monitor is available that offers a larger screen and more dedicated functions.

Auto-Guide 3000 is currently available as a factory-installed option on select Massey Ferguson and other AGCO-made tractors and combines, and on Hesston by Massey Ferguson self-propelled windrowers. It’s also offered as an aftermarket add-on.

For more information about the new Auto-Guide 3000 system, contact your local AGCO dealer or visit myFarmLife.com/autoguide.

 

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