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AGCO Aftersales Gives Back to the Community

Left to right:  Paul Mullins (Paramedic), Charlotte Mese, Charlie Farrington, Lee Brown, Emily Sharlot, Tina Williams, Capt. Paul Hogan and Gavin Doughty

Left to right: Paul Mullins (Paramedic), Charlotte Mese, Charlie Farrington, Lee Brown, Emily Sharlot, Tina Williams, Capt. Paul Hogan and Gavin Doughty

Following the very successful Discover AGCO event held at the NEC in Birmingham, UK last month, AGCO’s Aftersales group made a presentation of £2,135.38 to the Air Ambulance Service based at Coventry Airport on Monday (24th March 2014).  This magnificent sum was collected during a busy event with generous donations from the UK and Eire AGCO dealer network, AGCO staff, suppliers and the farmers who attended the show, with an equal amount raised for the British Heart Foundation.

The Air Ambulance is deemed very close to the hearts of most agricultural businesses, as many farmers and their families rely on the service to reach rural areas of the country. The Helicopter Emergency Medical Services (HEMS) provide treatment on the scene of an incident, and a rapid means of transport to the hospital most suited to treat the casualty’s specific injuries and illnesses.  They attend a variety of emergency rescues, including road traffic collisions, serious sporting injuries, severe burns, industrial accidents and any other medical incidents that require rapid response.

On average, the service attends six rescue missions every day, costing approximately £1,700 per mission.   The state of the art Agusta helicopters can reach speeds of up to 200mph which means they can be at the emergency scene in less than ten minutes.

Reman Parts Improve Uptime

04_13_reman1Mike Gryba is a certified mechanic and works with his brother Daniel on their 4,400-acre Saskatchewan farm, where they grow wheat, barley and canola. Mike’s main job is to keep the equipment up and running. Some days that means making the repair himself; other days it requires old-fashioned resourcefulness and help from his AGCO dealer, Full Line Ag in nearby Saskatoon.

Last spring when the Grybas’ RoGator® sprayer malfunctioned in the field, Mike quickly determined it needed a new wheel motor. He knew he couldn’t repair this complex part himself and called Full Line. While they talked, Full Line Parts Manager Dean Grindheim found a remanufactured wheel motor in stock. Within five hours, the motor, which was from the AGCO Reman remanufactured parts program, was in place and the sprayer was back online and ready to finish the job.

“It would have taken days just to get a [RoGator] mechanic out here, and then he’d have to rebuild the unit—providing he brought along all the right parts,” Gryba says. “We were looking at losing several working days by the time he could have gotten that unit up, so the Reman part worked out very well.”

The Reman Resource

AGCO Reman helps farmers like the Grybas get up and running faster and with less expense by using existing core parts that have been completely remanufactured. “We’re giving the customer a low-cost alternative,” says AGCO Senior Marketing Specialist Kevin Bolander. “Environmentally, we’re friendly too, because Reman takes less resources than it does to manufacture a new part; we’re recycling those parts that have failed and are turning them into good parts that are reusable.”

According to Bolander, Reman parts save equipment owners 30% or more over the cost of a new part, but they still come with the same one-year warranty. (If installed by an AGCO dealer, there’s also a six-month labor warranty.) The customer pays a core deposit, which is refunded when the old part is returned to the dealer. Reman parts include numerous product categories that are commonly in stock.

Unlike reconditioned or rebuilt components, AGCO Reman parts undergo a consistent process to restore the product to the original manufacturer’s specifications. Every component is fully tested and found to be up to standards before being sold to the customer. “If there’s a design change that’s been made that improves the product, the Reman product is brought up to the new design specifications. It’s actually upgraded,” says Bolander.

Although cost savings, quality and warranty are all reasons customers choose AGCO Reman parts, at the end of the day, getting back to work is what matters. “We love Reman parts for a simple reason,” says Gryba. “We can go there and pick up a box that’s a complete assembly, and we can bolt it in and can go back to do what we do.”

Currently, AGCO Reman offers a wide-ranging assortment of some 5,300 parts. Get more information at AGCOreman.com.

Work Smarter with AGCO+ Plus

AGCO+ Plus makes stocking up on parts easier.

AGCO+ Plus makes stocking up on parts easier.

Want to stock up on parts or other equipment? Or pay for repairs or preventative maintenance to maximize uptime during planting, harvest or other critical times of the year? The new AGCO Plus+ financing solution allows customers to proactively manage their cash flow, providing convenient billing and a flexible payment plan that meets the needs of farmers.

Available through AGCO dealers, the new program features a speedy application process for customers, with approval often available in as little as five minutes. In addition to competitive rates on financing, special programs and offers may also be available to customers who purchase with their AGCO Plus+ account.

The new program continues its roll out through North America, so check with your local dealer for details. AGCO Plus+ is designed to help you access the genuine AGCO Parts, service and expertise you’ve come to expect from your dealer. It’s all about helping you work smarter.

For more information on AGCO Plus+, visit AGCOparts.com/AGCOplus.