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Archive for January, 2014

Fuse Technologies Launches Global Fuse Contact Center

Customer support from the Fuse Contact Center, a resource that will assist customers with setup, calibration, and operational support on AGCO precision agriculture and machine communication technology products

The Contact Center is a key part of the Fuse Technologies strategy to provide growers with the expertise and answers to run their operation more efficiently.

Recently, AGCO was proud to announce the launch of the new Global Fuse Contact Center, a new customer support resource that will assist customers with setup, calibration, and operational support on AGCO precision agriculture and machine communication technology products. The Contact Center is a key part of the FuseTM Technologies strategy to provide growers with the expertise and answers to run their operation more efficiently.

Officially launched on December 16 in North America, with other regional launches planned for the first quarter of 2014, the Fuse Contact Center will be open seven days a week from 1:00 a.m. to 8:00 p.m. EST and supports the following AGCO Fuse Technologies products:

  • AgCommand®, AgCommand API, Fendt® VarioDoc
  • Auto-GuideTM 3000, Fendt VarioGuide
  • AgControlTM
  • FieldStar® II
  • System 110, 150, 350, AES 25

In North America, the Fuse Contact Center can be reached by calling AGCO Answers, (877) 525-4384, and selecting the Fuse Contact Center when prompted. The Contact Center gives customers the opportunity to speak with an AGCO trained support specialist for assistance using these AGCO Fuse Technologies. Email and live chat support are under development, and will be offered at a later date.

“Best-in-class training and support is a key pillar of Fuse Technologies, AGCO’s global precision farming and connectivity strategy,” said Rob Lindgren, Director of Global ATS Service and Training. “The Fuse Contact Center will supplement the support our dealers currently offer, providing additional operational assistance when needed with these specific technology products to help keep our customers’ operations running smoothly and efficiently.”

Click here to download a quick reference card about the Fuse Contact Center. More information will be available as additional regions are added.

To learn more about AGCO’s on and off board technologies and the Fuse Technologies strategy, visit http://www.agcotechnologies.com/.

©2013 AGCO Corporation.  Fuse and AgControl are trademarks. Fendt, AgCommand and FieldStar are registered trademarks of AGCO Corporation. Auto-Guide is a trademark of Caterpillar Inc. and used under license by AGCO Corporation.

Massey to The South Pole Part II

In 2005, at an international theater festival in the Netherlands, Dutch storyteller and actor Manon Ossevoort performed her live narrative, “DO.” It’s a story about a girl on a tractor taking the dreams of many to the end of the world. So, when the story ended, Ossevoort drove out of the theater on a tractor and began a journey.

Manon Ossevoort and her Massey

Manon Ossevoort and her Massey

Ossevoort’s odyssey led her through Europe, the Balkans and down through the continent of Africa. Along the way, she performed her story and collected, on little slips of paper, the dreams and hopes of the people she met.

After four years and more than 23,000 miles, Ossevoort reached the Cape of Good Hope. “I literally missed my boat,” she says. The ship she had planned to take to Antarctica—the symbolic end of the world—had canceled its trip. “I had no sponsors, nothing,” says Ossevoort. “But I had thousands of dreams in the back of my tractor that I had promised to bring to the South Pole, a continent where there’s never been war.”

Cue Massey Ferguson. The company has a unique connection to Antarctica. Sir Edmund Hillary and his team drove three Ferguson TE20 tractors to the pole in 1958. That same year also marked the introduction of the Massey Ferguson brand. Sponsoring another trek to the South Pole on Massey Ferguson tractors seemed like a perfect way to celebrate both milestones.

Ossevoort and a Massey Ferguson assembled team of specialists have begun polar training in Iceland and northern Canada with a new Massey Ferguson 5600 Series tractor that has been modified to create “the ultimate polar-expedition tractor,” she says. The expedition plans to sail to Antarctica in December 2014, where it will follow the same path as Hillary’s expedition.

Ossevoort explains what she’ll do with the stories she’s collected on her journey: “I’ll symbolically finish my epic story at the geographical South Pole by building a snowman with the ‘dreams of the world’ in its belly.”

Read more and follow the journey at http://www.myfarmlife.com/first-gear/massey-to-the-south-pole-part-ii/.

The New White Planters 9000 Series

With the exclusive edge-drop technology and simple, positive air-metering system, White Planters’ row-crop planters have long been the industry leader in seed placement accuracy. Because they also have fewer parts than competitive machines, they’re known for their easy maintenance, as well as machine longevity.

Available with a full range of options and attachments, the new planters may be configured to fit any production system.

Available with a full range of options and attachments, the new planters may be configured to fit any production system.

The new 9000 Series from White Planters® builds upon that reputation with several new innovations. For example, row unit adjustments are now more convenient and the new cast row unit consists of only three components, reducing part count by 70% as compared to previous models, and providing greater strength and durability. Available with a full range of options and attachments, the new planters may be configured to fit any production system, from conventional to no-till, and to plant crops ranging from corn, soybeans and sunflowers to sorghum, sugar beets and peanuts.

“We’ve been building durable, long-lasting planters for nearly 40 years, and we’ve learned what it takes to deliver seed placement accuracy in a wide range of conditions,” says Gary Hamilton, product marketing specialist with White Planters. “The extensive redesign of the 9000 Series puts it all together in one package and makes this the most significant introduction for White Planters in a dozen years.”

The series also includes an all-new 12-row, narrow-transport, three-section Model 9812-30, which offers 30-inch row spacing and the efficiency of a central fill system (CFS). As with other planters in the series, though, the 9812 can be equipped with either 2- or 3-bushel, individual row-mounted seed hoppers and is available with ground-drive or variable-rate, hydraulic-drive seeding-rate control.

“I’ve always liked White Planters,” says Alan Demmel, who purchased a limited production model of 9812 planters for his farm near Madison, Neb. “The new 9812-30 just seemed to have everything I had been wanting in a planter, especially the narrower transport width. It’s also a heavy planter with a lot of flexibility, which works really well for my no-till program.

“White Planters has always been known for being heavy enough and tough enough to ‘plant in concrete’ if you had to, so I guess that’s one of the things I like about them. I’m still going through the learning curve, but once I learn to use the precision of the new seed meters, I think it’s going to be a good planter.”

The 9812-30 joins two other three-section, narrow-transport models—the 9816-30, 16-row and 9824-30, 24-row 30-inch planters. The frames on all three models flex 21 degrees up or down at each wing for consistent planting depth across irregular terrain.

For full details about each of the models in the 9000 Series, visit white-planters.com or see your local White Planters dealer.

 

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