Delivering a positive experience to our customers when a machine needs repair is the key focus of the teamwork between AGCO dealers and AGCO’s dedicated technical service support professionals around the globe. Whether providing assistance on the farm or in the dealer’s workshop, customers can rely on AGCO Service to keep their machines running.
Providing our dealers with high-tech tools to support our customers is part of AGCO’s commitment to service. AGCO’s Electronic Diagnostic Tool (EDT) program provides our dealer technicians a common platform diagnostic tool used to service all AGCO brands. EDT is an in-field diagnostic program to help the dealer technician accurately diagnose and solve a technical problem quickly by getting to the root cause and giving guidance on how to best solve it.